Shot Clock by Dugong Technology

Legal

Privacy & Terms of Use

How Shot Clock handles your information, and the terms you use it under. The short version: wherever it is practical, what you record stays on your own device.

Privacy Policy

Dugong Technology

Effective Date: 1 July 2026

Our Commitment to Privacy

At Dugong Technology, we believe your information belongs to you.

Our products are designed with a simple principle: wherever practical, your information remains on your own device or systems under your control. We deliberately minimise the collection, storage and processing of personal information on our own systems unless it is necessary to provide a service you have chosen to use.

When information must be transmitted to Dugong Technology or one of our services, we collect only the minimum information necessary to provide that service. Wherever practical, this information is anonymised or de-identified and is retained only for as long as required for the service to operate reliably. It is securely deleted once it is no longer required.

Information We Handle

Depending on the product and the features you choose to use, our applications may store information such as timer settings, diary entries, notes, scores, photographs, videos and other user-generated content.

This information is normally stored only on your own device. Dugong Technology does not routinely receive or store this content.

Some optional features may require limited information to be transmitted to third-party services, for example to obtain weather information, process payments, validate software licences or provide other services that you have chosen to use. Those providers operate under their own privacy policies.

Technical Information

Our products may transmit limited technical information to support software licensing, application security, software reliability and product improvement.

This information may include:

  • Application version
  • Operating system version
  • Device model
  • Anonymous installation or activation identifiers
  • Diagnostic information
  • Crash reports provided by the platform provider
  • Anonymous usage statistics

Wherever practical, this information is anonymised or aggregated and is not used to identify individual users.

Sharing Information

You control when and where your information is shared.

Our products do not automatically share your personal content with Dugong Technology or third parties. Information is shared only when you choose to use features that require it or when it is necessary to provide a service you have requested.

We do not sell, rent or disclose your personal information for advertising or marketing purposes.

Data Retention

Where information is stored on your device, you control its retention and deletion.

Where Dugong Technology temporarily processes information to provide a service, we retain that information only for as long as reasonably necessary to provide the service, maintain its reliable operation or comply with legal obligations. Information is securely deleted once it is no longer required.

Security

We take reasonable technical and organisational measures to protect the limited information handled by our products and services.

No method of electronic storage or transmission is completely secure. While we continually work to protect information entrusted to us, we cannot guarantee absolute security.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our products, services or legal obligations.

The latest version will always be available on our website together with the effective date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Dugong Technology

For visitors in the European Union and the United Kingdom

Shot Clock is sold worldwide through the app stores, so the General Data Protection Regulation (GDPR) and the UK GDPR apply to people in those regions. This section sets out what those regulations require us to tell you. Everything above applies as well; nothing here narrows it.

Who is responsible

Dugong Technology is the data controller for the information described in this policy. You can reach us at [email protected] for any question about your information, including the requests set out below.

Why we are allowed to handle your information

Where we handle personal information, we rely on one of the following legal bases:

  • Performance of a contract — running a service you have chosen to use, such as validating a licence, syncing a sequence you built in the Portal, or displaying scores you have chosen to publish.
  • Consent — analytics and any non-essential cookies. You give this through the cookie banner and can withdraw it at any time, without affecting anything done beforehand.
  • Legitimate interests — keeping the service secure and working, and understanding in aggregate which parts of it are used.
  • Legal obligation — where a record must be kept, such as a purchase record for tax purposes.

Your rights

You may ask us to:

  • confirm what personal information we hold about you, and give you a copy (access);
  • correct anything inaccurate or incomplete (rectification);
  • delete it, where we have no continuing obligation to keep it (erasure);
  • stop or limit how we use it (restriction, and objection);
  • provide it in a portable, machine-readable form (portability); or
  • withdraw a consent you have given, at any time.

We will respond within one month, at no charge. You may also complain to your national data protection authority — in the EU, the supervisory authority where you live or work; in the UK, the Information Commissioner’s Office.

Much of what our apps record never reaches us at all: it stays on your own device, where it is yours to export or delete directly, and we cannot access it or produce it on request.

How long we keep things

We keep personal information only for as long as the service it supports requires. Device registration and licence records are kept while the licence is valid, so that a reinstall works. Purchase records are kept for as long as tax and consumer law requires. Anything else is deleted once the purpose it was collected for has passed.

Where your information goes

Our website and services are hosted in Australia. Some services we rely on — analytics, payment processing, weather data, email delivery and the app stores themselves — are operated from outside the EU and the UK, and are engaged under the transfer mechanisms those regulations provide, including standard contractual clauses. Each operates under its own privacy policy.

Cookies and similar technologies

Cookies strictly necessary for the site to function are set without asking, as the regulations permit. Everything else — analytics in particular — is set only after you agree through the cookie banner, and until you do, no analytics or advertising storage is used. You can change or withdraw your choice at any time. We do not serve advertising on this site.

Automated decisions

We do not make decisions about you by automated means, and we do not profile you.

Terms of Use

Dugong Technology

Effective Date: 1 July 2026

Acceptance of These Terms

These Terms of Use govern your access to and use of software applications, hardware products, websites and online services provided by Dugong Technology (“we”, “our” or “us”).

By downloading, installing, accessing or using our products or services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our products or services.

Licence

Subject to these Terms, Dugong Technology grants you a personal, non-exclusive, non-transferable and revocable licence to use our products for your own lawful purposes.

You may not copy, modify, distribute, reverse engineer or attempt to extract the source code of our software except where permitted by applicable law.

User Content

You retain ownership of any information you create or store using our products, including diary entries, notes, photographs, videos, scorecards and other user-generated content.

You are responsible for maintaining appropriate backups of your own information.

Privacy

Your use of our products is also governed by our Privacy Policy.

Safe and Lawful Use

Many Dugong Technology products are designed to assist participants in sporting and recreational activities.

You are responsible for using our products safely, lawfully and in accordance with the rules of the venue, organisation or governing body under which they are used.

Nothing in our products replaces the judgement or responsibilities of a Range Officer, competition official or other authorised person.

Dugong Technology does not encourage or endorse the unlawful possession or use of firearms. Users are responsible for complying with all applicable laws, regulations and range rules within their jurisdiction.

Accuracy

While we make every effort to ensure our products operate correctly, we do not guarantee that information, calculations, timing, scoring or other outputs will always be accurate, complete or uninterrupted.

Where accuracy is important, users should independently verify results.

Availability

We continually improve our products and may modify, suspend or discontinue features at any time.

Where online services are provided, we do not guarantee their continuous availability.

Third-Party Services

Some features may rely on services provided by third parties, including app stores, payment providers, mapping, weather or other service providers.

Dugong Technology is not responsible for the availability, operation or accuracy of third-party services.

Intellectual Property

All software, designs, trademarks, logos, documentation and other intellectual property associated with Dugong Technology products remain the property of Dugong Technology or its licensors.

These Terms do not grant you ownership of any intellectual property rights.

Disclaimer

Our products and services are provided “as is” and “as available” to the extent permitted by law.

To the maximum extent permitted by applicable law, Dugong Technology disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by law, Dugong Technology will not be liable for any indirect, incidental, consequential, special or punitive damages arising from the use of, or inability to use, our products or services.

Where liability cannot be excluded by law, Dugong Technology’s liability is limited to the minimum extent permitted by law.

Termination

These Terms remain in effect while you use our products.

Dugong Technology may suspend or terminate access to online services where reasonably necessary, including where these Terms have been breached.

Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on our website together with the effective date.

Your continued use of our products following any update constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms are subject to the jurisdiction of the courts of New South Wales.

Contact

If you have any questions about these Terms of Use, please contact:

Dugong Technology